Above and beyond

Good morning,  Aude

> I would like to relate a very pleasant experience we had during a tour

> organised by your company.

> On Saturday 1st June we were on a tour of Tokyo and our guide ( Yoko

> san) provided us with a fantastic day. We came away with a far better

> understanding of both the Japanese people and their culture.

> At the end of the tour we had to catch a train back to our hotel from

> the busiest railway station in the world. Without us asking she walked

> with us to the station, helped us buy the tickets and then showed us

> to the correct platform. This was truly above and beyond the “call of

> duty “ This made a great day even better and removed any stress of

> trying to battle our way through the throng of people.

> Your company should be very proud to have such a great employee and if

> you could pass on our thanks for her great effort it would be much

> appreciated.

> Kind Regards

> Ian and Chris

Jun. 2019

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