Posts Tagged ‘Skiing and Snow Boarding’

Best Family Skiing Holiday

Monday, May 2nd, 2016

Our family of six (including four children between 9 and 14) had the holiday of a lifetime skiing and snowboarding in Hokkaido in late January 2016. We flew from Brisbane, with a short stopover in Taiwan, Taipei, then straight on to Sapporo, Hokkaido. It was a very comfortable trip, with no jet lag, and we were met by JTB staff and put on a coach for a short but scenic drive through the snow to Rusutsu Resort.

The Rusutsu Resort facilities and service were fantastic and there was plenty of the most beautiful soft powder every day. There’s plenty for the kids to do — a two-storey merry-go-round, a wave pool with slide, dog sledding, snow mobiling, etc. The hot springs were a highlight. I recommend Rusutsu Resort for families with both experienced skiers and beginners, and it is the perfect introduction to Japan for first-time visitors. We are recommending this trip to anyone who will listen. Thank you JTB for one of the best holidays we have ever had.

From Jenny

Everything was perfect

Wednesday, January 28th, 2015

Hi Takuma

Just to let you know all my group had an enormously great time in Niseko. Everything was perfect. The weather was amazing…powder snow, sun , powder snow…

Our apartment at Yama Shizen was perfect …I had a wonderful view each day whilst my family and group skied I could look out at the main ski run and enjoy it…

The arrival pick up, drive to Niseko , the service by HT holdays was excellent.

We would definitely go here again.

We all did the snow mobiles one day upto the summit on one of the sunny days….was so much fun…

Thanks again fo all your help.

Until next booking



Appi Kogen Trip

Tuesday, April 1st, 2014

Hi Lily

We had a wonderful trip to Appi Kogen. The hotel, skiing and everything else was great.  We are now planning for next year.  Thank you for looking after my friend Sarah and her father (they have just been to Niseko and really enjoyed it).

Your colleague, Ryoko at Narita Airport gave us such wonderful treatment when we missed our flight to Beijing during the BIG snow storm at Narita.  Her help was invaluable and her patience and assistance was beyond what we expected from Japan Travel.  We made it to Beijing eventually on the Sunday night and enjoyed the trip to China.  Please pass on to your boss and her boss just what a wonderful, helpful person she was who looked after us and made the night in the airport seem not too bad.

I will be in touch once we have decided whether we are going to Rusitsu or Niseko and when!

Once again the trip was most enjoyable.

Kind regards, Linda

Skiing at Hakuba

Tuesday, April 1st, 2014

Hi Peta

Just emailing to let you know that Daniel and I had a fantastic time in Japan, the skiing at Hakuba was awesome, the accommodation was great, the owners of the lodge made us feel very welcome and it was lovely to share stories/information in the common lounge/dining room with everyone else, lots of fun. All of the hotels you booked were great to stay in and the Japanese breakfasts were delicious too.

The rest of the holiday in Tokyo and Kyoto was brilliant too, with many wonderful temples, shrines and castles to see and of course great food including delicious pastries which was an unexpected surprise.

Your instructions on the Itinerary were absolutely fantastic and very helpful, which made our trip much easier when we had to work out how to get to places we were staying at.

Thanks once again for your great service and we are very happy to recommend you and the Platinum travel service to everyone we know.

Cheers, Armando

Everything was organised perfectly

Thursday, March 28th, 2013


Just letting you know that we had a great time on our trip and everything was organized perfectly.

I would definitely recommend Zao as a ski resort.

We had such a good time we intend to go again next year.

Thanks for your help and advice.


Niseko, the best snow

Wednesday, February 27th, 2013
Hi Clement
Just wanted to let you know the Cameron’s had an excellent time in Japan and said Niseko was the best snow they have experienced. Loved Keio Plaza, both hotel and location. 
Was happy to get that booking to Japan !
I know you realise but just wanted to pass on my thanks again for all your effort and help !  

In short, it was brilliant!!

Tuesday, February 19th, 2013
Hi Olivia,
I just wanted to feed back about our trip.
In short it was brilliant!!  Everything you had organised was perfect, so thank you.
Here are a few comments for any future people you might book holidays for – I am sorry if you know these points but thought we would let you know
1.  The snow is unbelievable!!!!    All resorts were covered with heaps and
there was fresh powder snow almost daily.
2.  Happo One is a fantastic resort to ski on with a sensational view and great wide runs.  However, I would suggest for absolute beginners it may not be the best…….the blacks are hard, the blues/reds are a bit harder than in victoria and so are the greens (although some of these might have been labelled dotted green).  For absolute beginners, we found the Tsugaike resort had a lot nicer green runs (a bit like the summit at Hotham or the bourke st buller run – but heaps and heaps of them).  Otherwise I found Happo One to be magnificent and would strongly recommend it for intermediate or experienced skiers.  Also, at Happo there were also heaps of runs which kept the day interesting.
3. I don’t know if you have used it much but the Yamano resort was fantastic.  The rooms were nice enough, the view of the ski jumps every morning at breakfast was spectacular and to top it off the Japanese bath was sensational at the end of every day’s skiing.  One of the complaints on trip advisor was the small bathrooms which is true, but I suspect none of these people used the gigantic japanese bath/sauna. Most of all, the service was top notch.  The hosts spoke English mostly pretty well and were always helpful.  We could call them anytime and they would come and pick us up in the resort (or drop us off).  Also, Yamano was really close to the chair lift.
4.  Regarding where to eat, I would tell people to relax…..everywhere we ate it was magnificent.  We even had 2 hot pot meals in Yamano which were great.  What I would recommend to people is to go to Echoland……its a small town nearby Happo (you can still get views of ski jump) and there are a number of restaurants here.  We went to Zen and Izakaya Hie (make sure to order okonomyaki -japanese pancake here!!).  Both were sensational – although we probably would give the vote to Zen.
5.  The snow monkey tour should be strongly recommended.  I think you had said we could use the JR East pass to get there, but when we spoke to the information centre at Nagano about this, we were told the way to get there was by bus so we didn’t book the train.  However, at our resort we saw a tour to the monkeys, lunch at a sake factory (can’t remember the town name) and finally the Zenkoji Temple in Nagano city.  By far the highlight of the day was the monkeys…..they are so cute and worth the trip!
6. My final comment is with the JR East pass.  It was useful to have all the tickets booked on day one so we knew where to go, what time and with a reserved seat, but I am not sure costwise whether it is cheaper just to buy the tickets on arrival.  As I said, we didn’t particularly mind and was pleased to have the reserved seats but given we only travelled narita-tokyo-nagano and return on the JR pass, others on a tighter budget might find it more useful to buy the tickets over there.
As I said, we had a brilliant week and hopefully will return.


Efficient & Professional

Wednesday, February 13th, 2013

Dear Olivia,

I received the travel documents you sent. It all seems very clear and I have no questions. Thank you for your very efficient and professional service in arranging our little Japanese ski expedition.

Best regards,

Fantastic Skiing Holiday

Thursday, January 17th, 2013

Dear Yoshi,

We have just arrived back from our skiing holiday in Japan and it was fantastic!  The boys absolutely loved it and by the end of the week, were pros on the terrain park.  I started snowboarding for the first time and loved it.
Thanks for your help.


We had the most amazing time in Japan

Tuesday, March 20th, 2012
Hey Clem

Just wanted to write and say we had the most amazing time in Japan. It was so diverse everything we did. We loved the hotel in Kyoto great position and so nice….we felt grubby arriving there with a backpacks after a week snowboarding and staying in a hostel.

Everything with the transfer and JR Pass was easy to work out. The Mt Fuji trip was good too just a pity it was shy that day!! We also made it to Osaka and managed to get Sumo Tickets and it was a lot of fun to watch.

I even managed to eat more then just sushi with my allergies which was nice too haha

Kind Regards,


Thank you for your organisation

Monday, March 5th, 2012
Hi Clem,
We had a great time in Japan – thank you for your organisation – everything went well.
Snow depth 260cm which is great, no tow queues, fantastically good; except a couple at the weekends.
Skiing conditions: Shiga Kogen, could not ask for better snow or better grooming. Suited us fine as we could ski from one area to the next. 
Accommodation: The Prince Hotel East branch was for us an up market hotel. The views from our room were great. We had taken the dinner meal package in the hope of being introduced to various Japanese meals. This part was disappointing as the Japanese meal was shabu shabu each night. However, there was a Japanese influence in the western food they served.
Hakuba: snow conditions not as good as Shiga Kogen as the skiing area is quite a bit lower, hence the snow was not so good for several days but then improved. A steeper area, and the westerners preferred to ski at Happo One, or those that like powder skied at Cortina. We skied other areas and you could count on one hand the number of non Japanese. There is a very good snow boarders park at Happo 47, and also this area was mainly skied by snow boarders. A down side to Hakuba from our point of view was that the resorts are not interlinked, and you need a different ticket for each area.
Now you know lots about skiing in Japan you can go.
A couple of general thoughts: Competence with chopsticks is essential, luckily not a problem for us, so we did not starve.
Warmed toilet seats are a great plus in ski areas. The whole toilet set up is a plumbers delight!
It was great to have some English translations, but surprisingly quite a number were so poor, you could not understand the message. Surprising because the Japanese are so precise and meticulous in all areas. I do not mean this as a criticism, because there is no reason why they should put up signs for foreigners.
Thank you once again Clem, we are sure we will visit Japan again.


Thank you for organising our holiday to Japan

Friday, March 2nd, 2012
Hi Yoshi,
Just wanted to say thank you for organising our holiday to Japan.
We loved Japan. Had a great holiday and enjoyed every minute we were away.
We loved Tokyo and the skiing in Zao. You were right, there was lots of snow.
Going on the trains worked out really well. We found the Japan pass really good and easy to organise seats and get around on the train was a great way to travel. All the extra information was really good knowing where to go on the different train stations, so thank you for that.
We loved our japanese style room in Zao. We loved Zao and the skiing. The hotel was really good. We loved that it was ski in and out, perfect for us. And we walked from the hotel into town, not far at all.
Anyway thank you for everything you organised and organising our bus transfer tickets/vouchers when we were there. We had a great time. We would love to go back to Japan some time, with the kids. So will get in touch when that time comes.
Thank you again.
Kind Regards

Karyn & Brad

Everything went really well

Tuesday, February 14th, 2012

Hi Olivia,

We are back now from a highly enjoyable ski trip to Myoko. Everything went really well. My only piece of feedback for new travellers is to take the phone number for the Myoko tourist office with them (they have english speakers).  

We got stuck in Nagano because the trains were not running to Myoko because of heavy snow.  I placed a call to the Myoko tourist office from Nagano and they were able to advise me to get on the train to Kurohime (most of the way to Myoko) and from there they had arranged for the  Hotel Alp owners and other tourist office staff  to drive new arrivals to their accommodation.  Fantastic, otherwise we were stuck in Nagano instead of skiing.  Taxis were very hard to get because of the snow conditions and demand.  

thanks and regards

Trip was great

Monday, January 23rd, 2012
Thanks Olivia. 
Trip was great, thanks for all your help.
Lots and lots and lots of snow….

Thank you for organizing this trip.

Tuesday, June 28th, 2011

Hello Peter
You may not remember me but.

Just a quick note to let you know that things worked out perfectly on our trip around Japan ,we had a great time . My son now wants to return there some time soon , maybe snow boarding in winter.
We met a lot of wonderful Japanese people and made many friends . I want to thank you for organizing this trip at such short notice. Everything went without a hitch.
Peter thanks for putting in the time to sort the itinerary.
regards Bruce and Drew.