Posts Tagged ‘Tour’

Everything you arranged went very well

Wednesday, October 16th, 2019

Hi Anait


Sorry for my delay in getting back to you since our return but we have been very busy.

Everything you arranged went very well.

We thoroughly enjoyed the Ryokan in Kyoto and were lucky enough to check-in (with some sweet talking) before 1pm.

The Kyoto Night Tour was very good but the other 4 tours were too much of the same (temples, shrines and castles) and with too much walking for some.

Keio Plaza was very good (rooms, breakfast, location, tour departure point).

Transfers were all on time (in fact, they were all early) and in good vehicles.

Call me any time to discuss any item.





Outstanding Success

Friday, June 13th, 2014

Hi Olivia,

We have recently returned to Tasmania after participating in Lorraine and Ron’s tour of Southern Japan. From our standpoint it proved to be an outstanding success. We would just like to thank you for the part you played in making such a wonderful experience possible.

Warm regards,
Mike and Eileen

Tour of Southern Japan

Wednesday, June 4th, 2014

Hi Olivia, We have recently returned to Tasmania after  participating in Lorraine and Ron’s tour of Southern Japan. From our standpoint it roved to be an outstanding success. We would just like to thank you for the part you played in making such a wonderful experience possible.  Warm regards, Mike and Eileen

Japan Tour – Great Success

Thursday, May 8th, 2014

Dear Takuma

I would like to thank you for all your hard work in making our Japan tour a success.

Judy, our owner, said that everything was perfect and your guides were excellent.

We would like to thank you and advise we look forward to working with you in the future on next years tour.

With kind regards, Carly

Thank you for thinking of us

Friday, May 2nd, 2014

This tour was excellent. The flights were good and the seats you arranged were fine. We were very happy with the way the tour was organised in every respect. We were met at the airport by our guide and taken to our hotel, and everything was well organised and flowed beautifully. Great hotels, good food, sightseeing was well organised and we very much enjoyed the trains.Thank you for looking after us and we have been recommending you and the tour to anyone who will listen. Hope to deal with you again in the future. 

Everything went really well on our trip

Friday, May 2nd, 2014

Hi Koyomi

I just want to say that everything went really well on our trip. The hotels were all well chosen because of their proximity to the station, and for the facilities offered. The tours were all excellent and the tour guides very informative. I was very impressed by Japan and look forward to going back again in the future. The worst part of the trip was Sydney airport! If there is a way of getting to Japan from Melbourne I would be very happy

Regards, Kathleen

Last minute quote

Tuesday, April 22nd, 2014

Hi, I am just writing to give my feedback on Atsu Omori. I called this afternoon and asked for an urgent last minute booking for this weekend. I received a quote from him very quickly and he confirmed all the hotels for me. That is probably the quickest I have ever asked a wholesaler for a quote. He then got the documents to me quickly once the customer paid.

He has also added instructions on transport which will make it much easier for my clients. I have also used Atsu’s help once before where I had a cancelled tour and he helped me put together a difficult itinerary. Every time I have used Atsu, he has been quick and prompt and has always given me as much information as I have asked for. He makes my job much easier.

I am very pleased with his service and he is a good asset to your company.

Regards, Kelly

The whole tour was so well organised

Friday, October 4th, 2013

Dear Olivia,
We were wondering if you could pass on our sincere thanks to Takeda-san in Sapporo.  The whole tour was so well organised and everything ran smoothly.  The Aspen Hotel in Sapporo is a wonderful base and the banquet dinner last night was superb.  Takeda-san, in particular, went to so much trouble to make sure that those with special diets were so well catered for.
We really appreciate the effort put in by everyone at JTB to make this tour so enjoyable.
Thank you Olivia, Takeda-san and tour facilitator extraordinaire Michiko Suzuki. What a team you are!
If there is any feedback needed for any part of the tour, we’d be happy to oblige.

Thank you so much,
Lorraine and Ron

Student Flights Melbourne Uni

Wednesday, September 11th, 2013
Hi Guys,

Im a consultant from Student Flights Melbourne Uni. Just wanted to write quickly to thank Atsu for a great booking experience with JTB. He really knew his stuff and supplied a 14 day tour option that the 3 young lads booked on the spot!

Will be using you guys again for Japan in the future for sure!

Kind Regards,

Sad my trip is over…..

Wednesday, July 10th, 2013

Hi Olivia,

Sadly my trip is over but I just wanted to thank you for your very efficient service in providing our JR passes, tour tickets to Mt Fuji and Ghibli museum vouchers.   Sunrise Tours were great.  We look forward to our next trip to Japan and would certainly be using your service again.


Nothing was too much trouble

Thursday, June 20th, 2013
Dear Olivia

My husband and I have just returned from travelling around the world for the past 9 weeks. Our final port of call was Japan . Normally independent travellers, we decided that by the ninth week of our holiday, we would prefer to have someone do some organising for us which is when I was lucky enough to see your advertisement in the Sunday Age. We were indeed quite tired by the time we arrived in Tokyo, but the JTB organisation was faultless. 

A charming representative of JTB was waiting for us when we emerged through customs . He led us to a beautiful limousine which took us straight to our hotel . From then onwards everything ran so smoothly all we had to do was enjoy ourselves. We had enough free time to visit at length all the galleries and museums we wanted to, and the tours we took were all without exception of the highest quality. Nothing was too much trouble for the wonderful JTB staff and each tour guide genuinely did his or her best to ensure that we all saw and learnt a lot. Included lunches were well served and delicious. 

The trains, of course, were exactly on time, clean and comfortable and we were extremely impressed with the JTB organisation whereby if we needed to change trains, a smiling representative of the company was waiting on the platform to show us where to go. We did not book expensive hotels, but were impressed with the quality of our accommodation for the price we paid.
Next time we visit Japan we hope to visit some of the spa resorts throughout this beautiful and hospitable country. Naturally, we will be using the services of JTB again!
Please pass on our sincere thanks and gratitude to everyone at JTB for giving us such a memorable first visit to Japan . Also thankyou to Olivia Burke in the Melbourne office who did this booking for us.
We would be interested to receive further information about travel with JTB in Japan to help us plan further visits in the future.
Yours sincerely,
Barry and Christine Charles


Thursday, June 20th, 2013
Hi Olivia,
Thanks for getting back to me. 
I want to thank you for all your hard work with me both last year and again this year.  The kids were so excited last year and I was so pleased with how everything ran, they still talk about how awesome it was.  Thanks you again.
Hopefully this wont be the last from me and at my next school we can work together again.
Thank you and good luck.

Fantastically Organised Escorted Tour

Wednesday, June 12th, 2013
Hi Olivia
We are back safely from our Japan trip! We would like to let you know that the trip was fantastically organised by you and we were very happy with it.  Everything went so smoothly and the tour guide was very good too! The trip was certainly worth every penny!  Thank you so much for a well-organised trip!
It was also great meeting the very friendly group of tour people and we enjoyed each other’s company & have exchanged email addresses!
I have recommended JTB to my friends!
Thanks again & take care!
Jenny xx

Just wanted to let you know

Tuesday, June 4th, 2013

Hello Eri,

I’m not sure if you remember me but you helped organize my recent visit to Japan and I met up with you at your workplace one morning to collect documents etc just before I left. 
I returned from Japan last Friday and I just wanted to let you know that I had a great time and to thank you for all your help.

All went very smoothly , the hotels were all easy to locate and very close to a railway station. I particularly liked Matsumoto (great castle!) and Kanazawa, which is like a smaller and less crowded version of Kyoto. The weather was lovely and sunny and a lot warmer than I had expected.
Tokyo was buzzing of course. The Studio Ghibli museum was a lot of fun, I’m glad I made the effort to go there.
Tsumago was interesting and “off the beaten tourist track” and the surrounding countryside was absolutely stunning.
Anyway, thanks again for your help. If you need a reference at all let me know.


Very Happy

Monday, May 20th, 2013
Hi Clement,
Just to let you know MR.GO returned from his trip to Japan.
He was very happy with all the arrangements and was pleased with the service and standard of the JTB tours.
Kind Regards.