Testimonials

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On the Iron Chef Event in Melbourne June 2011

“WOW it was GREAT… We wished we were there again.
 
I hope they come out to Melbourne again, as we have many friends that now
wished they had gone with us.
 
Greg and I would NOT HESITATE to go again.
 
I think they should come out here longer and do all states, I am sure it
would be a great success.
 
THANK YOU again,
 
Cheers
 
Sandra

September 2011

We enjoyed everything about Japan

We enjoyed everything about Japan so beautiful and the people  wonderful and helpful at all times.
 
The JR PASS WAS THE WAY TO GO very easy to use compared to London Paris and Shanghai. We departed from Osaka to Tokyo stayed for a few hours returned on a earlier train as it was very hot no problem to change the ticket on the same day at short notice.
 
For mature clients Japan is a safe place to travel and it is much cheaper than here.
 
Food was interesting and the baking super equal to PARIS. Except the prices were again much less than here or Paris.
 
 We cannot wait to return as the 8 days was a birds eye view.
 
When we return again we would use the JR PASS AND WOULD NOT DREAM OF USING ANYTHING ELSE. Plenty of English signage at the stations and on the trains . How I wish we have JR RAIL HERE.
 
We do a lot of travel and JAPAN HAS  IT ALL FOR YOUNG OR MATURE TRAVELLERS.
 
I would like to say how nice the ladies of Japan dress more English than the English at all times.
 
Thanking you
 

sandy

September 2011 , ,

They could not have represented JTB any better than they did

Dear Olivia,
 
I would like to take this opportunity to thank yourself and JTB for a magnificent Tour through Central Honshu.
Please pass on my appreciation of the organisation and conduct of our Tour, to your principals, and I would especially like to mention the Ladies who looked after us whilst on Tour. Their demeanour and most pleasant outlook made travelling a pleasure and they could not have represented JTB any better than they did on our Tour.
 
Japan is a beautiful country and I can only hope that the number of tourists increase in the near future as there were no problems for us, in respect to the Tsunami, at any stage and although I am told there were a number of minor earthquakes in the Tokyo region whilst we were there, we did not feel them.
 
Once again thank you for your assistance in making our Tour, of a small part of Japan, an experience that will stay with us for a long, long time.
 

Kind Regards

Alan

, ,

I had the time of my life!

Hi Noriko
 
I had an amazing time at both concerts! Concerts in Japan are definitely different to Australia!
I went to see the Red Hot Chili Peppers, and I had the time of my life!
It was sooooo hot!! Especially at the concerts!
 
Our tickets were ready for us at the hotel. To be honest we almost forgot to ask about them!!
 
In Osaka, the trains were quite hard, we ended up finding some people who were also going and they helped us to get there.
But in Tokyo the trains were alot easier.
 
The Springs Makuhari was actually quite nice! I didn’t really think of it much more then as a place to sleep, but I was surprised.
Not hugely English speaking though. and no minibar or room service.
 
I also really enjoyed the Kyoto Special Night …. I would highly recommend it.
 
I was very happy with my arrangements, I didn’t have a problem at all!
Thanks so much again :)  I will definitely use you guys in the future for Japan! :)
 
 

My Best Regards
Hayley

September 2011 , , , ,

Just wanted to thank you all.

Hi Noriko,

Just wanted to thank you all. My passengers had a great trip and they are saying in last 20 years they haven’t had a trip like this. It was spot on!!!

I even got some handmade kimonos and sun umbrella (I hope I spelled it correctly).

Thanks again and I hope to deal with you in the future.

Cheers,
Gorica

September 2011

Thank you for help



Hello Yoshi,
I would like to thank you for help in arranging our trip to Japan.
Everything was excellent.
The hotels were all very close to train stations and very suitable.
We found the JR pass very convenient and easy to use.
We had a fantastic time which was made possible by your advice and organisation.
Angela will write to JTB herself to thank the company for sponsoring the Japan-Australia relations essay competition.
Kind regards,
Pauline

September 2011 ,

JTB WERE AMAZING HOSTS!!

Hi Lisa 
 
I hope you’re well. 
 
We’ve now collated all the feedback from the trip and everyone had an amazing time!  I’ve listed their comments below.  If you could please pass this on to everyone involved, that would be fantastic:
 
Swissotel Nankai
  • Excellent!!! Great location and easy to walk around the shops, resturants etc! Very helpful staff and excellent rooms.
  • Perfect! Very centrally located, close to the train and shop – I will definitiely recommend it to my clients
  • Excellent, beds were so comfortable, service was great, nice views, spacious rooms and the breakfast buffet was great with a large variety
  • The hotel was absolutely perfect in every way
  • great location, amazing breakfast & view
  • amazing location and very nice views in the rooms. Comfortable beds, pillow menus, good breakfasts
  • The Swissotel was beautiful. Clean, comfortable and friendly service. Such a fantastic location that I will most certainly be recommending it!
  • The Swissotel Nankai was FANTASTIC – brilliant location, great breakfast & lovely staff. Would recommend it to anyone visiting Osaka
  • Awesome hotel!!
  • very nice hotel and the service was great
  • The hotel was lovely – very clean and perfect location
  • the hotel was great and in a really good location to tourist areas.
  • Lovely hotel, great location ( Loved the coffee machine in the room too ! )
Day tours & sightseeing
  • JTB WERE AMAZING HOSTS!!
  • All of the touring was great
  • The tours and sights were just perfect
  • The day tours and sightseeing was exceptional, loved the guide and the meal on the last night was the most unique and different meal ive ever had in my life, I loved it
  • we saw a lot  of amazing things in a small amount of time which was great
  • Our tour guide (mochiko) was absolutely brilliant. She was so knowledgable, friendly & humerous. I loved each of the tours
  • the tour guide machiko from JTB was nothing short of amazing!! A good mix of cultural activities, food and free time
  • The guide for JTB was out of this world. Not too overwhelming with info, just enough
  • The day tours were fanstastic! I loved the tea ceremony and the dinner with the geishas, both were experiences i’ll never forget
  • the day in Kyoto is a good seller with The tea ceremony and temples
  • Everything was fantastic. I especially loved Kyotothe JTB Guide was excellent.  The Kyoto day trip was excellent and the dinner that night was just amazing!

Thank you so much for all your assistance in organising everything Lisa!

Kind Regards
Lanie

, , , ,

You've been fantastic


Hi Clement,

Just wanted to say thank you for getting the documents to me so quickly. The maps are fantastic. You’ve been fantastic, thank you.
Kind Regards,

Shirene

August 2011

Excellent service

Dear Yuichi
Thanks for your usual excellent service.
Regards

Graeme

August 2011

Wonderful trip to Japan

Dear Yoshi and Kieran,
 
Well we are back from our Japan trip and I wanted to drop you a line to thank you for all your help in organising our wonderful trip to Japan. 
 
Our accommodation was lovely – plenty of room for all of us and the staff were very welcoming and helpful at all times.
 
It was easy to get around on the train system – not long to wait if we missed a train.  We found everyone in Japan so polite and courteous and we had a great time exploring Tokyo and surrounds.   Disneyland and Disney Sea Resorts were both heaps of fun – plenty of great rides and the girls really enjoyed getting photos with all the characters.  The Ghibli Museum was also very interesting and well worth a look.  We also had a look at Tokyo Tower.
 
It was a shame we didn’t have enough time to see more of Japan, like Kyoto, we just simply ran out of time.  We hope to be able to get back there some day as we really enjoyed what this lovely country has to offer.
 
We will certainly be telling our friends to book through your company if they are ever planning a trip to Japan.
 
This trip really was a prize of a lifetime and we thoroughly enjoyed every minute and have come back with a lot of wonderful memories.
 
Thank you so much – we really appreciate all your help and efforts in making this trip happen!
 
Kind Regards,
 

Janelle, Denis, Jayden and Maddison

August 2011 , , , , ,

Very helpful

Hi Peter,
Thanks for your help with this matter.
I found you to be very helpful and I will be using JTB for all future bokings that have a Japanese component.
Regards,
Brendan

One of the Most Fascinating Countries

Hi Lisa

I am now back from my travels in Japan – truly one of the most fascinating countries we have visited, and we were totally enamored with both the country and its people.

The rail passes were great – so easy to use and definitely good value. The train system in Japan is amazing – so efficient and a great way to get around.

Thanks so much for assisting with my booking and answering all my questions – I really appreciate it.

Best wishes

Melissa

July 2011

Thank you for organizing this trip.

Hello Peter
You may not remember me but.

Just a quick note to let you know that things worked out perfectly on our trip around Japan ,we had a great time . My son now wants to return there some time soon , maybe snow boarding in winter.
We met a lot of wonderful Japanese people and made many friends . I want to thank you for organizing this trip at such short notice. Everything went without a hitch.
Peter thanks for putting in the time to sort the itinerary.
regards Bruce and Drew.

June 2011

We were very pleased with the services offered

Dear Olivia,

I know that Lorraine has already sent you an e-mail describing how well the trip around Hokkaido has gone. We fully endorse her comments!

In addition, we want to let you know that the arrangements that you made for us personally – JAL trips between Osaka Kansei and Sapporo Chitose, and overnight accommodation at the Bellevue Garden Kansei Airport Hotel – all went according to plan. We were very pleased with the services offered and would like to that you for making the arrangements and helping to make our trip a great and memorable success :-)

Kind Regards,
Eileen and Mike

May 2011 , , ,

Most enjoyable time

Dear Olivia,

I was wondering if you could pass on the following comments/ review to JTB in Hokkaido?

We have just spent the most enjoyable time with two wonderful people helping us understand and come to love this amazing island of Hokkaido. Our bus driver, Kumada San was always extremely courteous, kept the bus impeccably clean, impressed us with his careful, smooth and safe driving and his ready smile.

Suzuki Michiko San is amazing. Not only does she have very good English, she is extremely well researched and seems to be able to read our minds. We often start off with questions about the topic or sightseeing spot but before we can voice them, the answers come in her descriptions, which are clearly presented and very interesting. From the very beginning, we were impressed with her excellent manner, her kindness, patience and willingness to help as best she can. We learnt so much, not just about the sights we visited, but about what it is like to live in this land of long winters. We came away with a better understanding of the culture of the peoples of Hokkaido, even some of the stories and songs. It was sad to say goodbye to a lovely person, whom we came to look upon as a newfound friend.

With Kumada-san and Suzuki-san we had the best team in Hokkaido. Thank you to all involved in making this possible.

Lorraine

May 2011

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